RELATÓRIO ANUAL / 2022 ABOUT FIT FOR GROWTH & ESG INNOVATION BUBUSINESINESSSS SUSTAINABILITY EMBRAER FINANCIAL PERFORMANCE UNITUNIT INDICATORS A TEAM FULLY DEDICATED TO CUSTOMERS EMBRAER STARTS AIR CARGO ACTIVITIES Embraer Services & Support cou- Embraer entered the air cargo market with the launch of the E190F nts on a team of 210 highly qua- and E195F Passenger to Freight Conversions (P2F). li昀椀ed 昀椀eld representatives worl- dwide, who are capital for the E-Jet freighters are designed to meet the new demands of e-com- relationship of excellence with merce and modern commerce, which require fast deliveries and de- its customers. centralized operations. Therefore, Embraer is offering cargo savings and the adaptability that the right-sized jets offer. One of the opportunities identi昀椀ed was the time of operation of the 昀椀rst E-Jets that entered service about ten-昀椀fteen years ago and are STRENGTHENING RELATIONSHIPS exiting long-term leases and starting their replacement cycle. The full conversion to cargo will extend the life of E-Jets and encourage their Every year customers have the opportunity to interact with the Embraer replacement with more ef昀椀cient, sustainable, and quieter aircraft. staff, other operators, suppliers, and partners during the Embraer Ope- With more than 1,600 E-Jets delivered globally, customers in this rators Conference (EOC). Conferences are segmented by business area: new freighter segment will bene昀椀t from an established and mature • W orld Conference for E-Jets and E2 Operators; global service network as well as a comprehensive portfolio of pro- • Th ree regional conferences for Executive Aviation operators: Brazil, ducts ready to support their operations. USA, and Europe; Full freighter conversion is available for all E190 and E195 aircraft • W orld Conference for Super Tucano Operators. used, with entry into operation projected by early 2024. Embraer an- ticipates a market for this aircraft size of approximately seven hun- The presence at these events is pivotal to strengthen the relationship, dred units in 20 years. in addition to creating an opportunity to introduce updates on products and services, discussions about the operation, news in service and trends in the aviation market. 62